Shipping policy

SHIPPING POLICY

Thank you for shopping with Dewey Catchem & How. We work hard to get your fishing gear packed and on its way as quickly as possible.

WHERE WE SHIP

Dewey Catchem & How ships to all 50 U.S. states.

Available shipping options and rates will be displayed at checkout based on your order and delivery address.

ORDER PROCESSING

We typically prepare and ship orders within 1–3 business days after an order is placed.

Business days do not include weekends or holidays. Processing times may occasionally be longer during holidays, peak fishing seasons, major sales or periods of unusually high order volume.

If we anticipate a significant delay with your order, we will make reasonable efforts to contact you.

SHIPPING COSTS

Shipping charges are based on the products in your order, package size and weight, destination and available shipping service.

Customers are responsible for applicable shipping charges unless otherwise stated at checkout.

FREE IN-STORE PICKUP

Free in-store pickup is available at our Minocqua location. Most pickup orders are ready within 24 hours.

Please wait until you receive notification that your order is ready before coming to the store. Bring your order confirmation when picking up your purchase.

Pickup Location:
Dewey Catchem & How
8654 US Hwy 51 N
Minocqua, WI 54548

LARGE & OVERSIZED ITEMS

We are happy to ship large and oversized products when shipping is available.

Products such as fishing shelters, sleds and other large or heavy equipment may require special handling, freight delivery or oversized packaging. The customer is responsible for the cost of shipping these items.

If the shipping cost shown at checkout does not accurately reflect the cost required to ship an oversized or freight item, we may contact you before shipment to discuss the available shipping options and actual cost.

We will not ship the item or charge an additional shipping amount without your approval.

LIVE BAIT

Live bait is available in store only and cannot be shipped.

Please visit Dewey Catchem & How in Minocqua to purchase live bait.

SHIPPING & DELIVERY TIMES

Delivery times vary based on the carrier, shipping method and destination.

Once an order leaves our store, carrier transit times are estimates and may be affected by weather, holidays, carrier delays or other circumstances outside our control.

Tracking information will be provided when available.

LOST, MISSING OR STOLEN PACKAGES

If your tracking information shows an unexpected delay, your package appears to be lost, or your order shows as delivered but you cannot locate it, please contact Dewey Catchem & How.

We will help review the tracking information and work with the shipping carrier when appropriate to determine what happened and what options may be available.

DAMAGED SHIPMENTS

If your order arrives damaged, please contact us as soon as possible.

Please keep the product, original packaging and shipping materials. We may request photographs of the product, packaging and shipping box so we can assist with the claim and determine the appropriate resolution.

RETURNS

Shipping an item back to Dewey Catchem & How does not automatically qualify the item for a refund.

Please review our Return & Refund Policy before returning merchandise.

Eligible online purchases may be returned according to our Return & Refund Policy. Unless the return is due to an error by Dewey Catchem & How or an item arriving damaged or defective, the customer is responsible for return shipping costs.

QUESTIONS ABOUT SHIPPING?

If you have questions about shipping an order, freight delivery or an oversized item, please contact us before placing your order or returning merchandise.

Dewey Catchem & How
8654 US Hwy 51 N
Minocqua, WI 54548
Phone: 715-358-5130
Email: info@deweycatchemandhow.com