RETURN & REFUND POLICY

At Dewey's Catchem & How, we take pride in offering quality fishing gear, apparel, and outdoor products. Please review our return policy before making a purchase.

ALL SALES ARE FINAL EXCEPT FOR VERIFIED DEFECTIVE MERCHANDISE.

We do not accept returns or exchanges due to changes of mind, personal preferences, incorrect purchases, unwanted merchandise, sizing issues, or items that simply do not meet a customer's expectations.

DEFECTIVE MERCHANDISE — 14 DAYS

If an item is defective or does not function as intended, customers must report the issue within 14 days of purchase or delivery.

The following conditions apply:

• A receipt or other proof of purchase is required.

• The item must have been purchased from Dewey's Catchem & How.

• All items must be inspected and tested to verify the reported defect.

• If the item is confirmed defective, we will replace it with an identical, properly functioning item at no additional charge.

• If an identical replacement is unavailable, a full refund will be issued to the original payment method.

• If the item is tested and found to be functioning properly, no return, exchange, or refund will be provided.

• Damage caused by misuse, improper installation, accidents, or normal wear and tear is not considered a manufacturing defect.

Refunds are only offered when a defect has been verified and an identical replacement is unavailable.

ELECTRONICS & FISHING EQUIPMENT

Electronics, fish finders, trolling motors, ice fishing equipment, and other fishing products are subject to the same defective-merchandise policy.

All reported defects must be verified through inspection and testing before a replacement or refund is authorized.

If a product is covered by a manufacturer's warranty, customers may be directed to the manufacturer for warranty assistance.

NON-RETURNABLE MERCHANDISE

The following items are final sale unless a return or remedy is required by applicable law:

• Live bait

• Gift cards

• Clearance and discounted merchandise

• Apparel and footwear

• Fishing tackle and accessories

• Merchandise purchased in error

• Products that are functioning properly

ONLINE ORDERS

All online purchases are subject to the same return policy.

If an item arrives defective, customers must contact Dewey's Catchem & How within 14 days of delivery.

Do not ship merchandise back without contacting us first.

Customers may be asked to provide photographs, videos, or additional information regarding the reported defect.

Defective merchandise must be inspected and tested before a replacement or refund is approved. Return shipping instructions will be provided when applicable.

If a defect is verified, we will provide an identical working replacement at no additional charge. If an identical replacement is unavailable, a full refund will be issued.

Original shipping charges are otherwise nonrefundable, except where required by law or where the refund is due to a verified defect.

MANUFACTURER WARRANTIES

After the 14-day defective-merchandise reporting period, customers should contact the product manufacturer regarding applicable warranty coverage.

Manufacturer warranties are separate from our store return policy.

QUESTIONS OR CONCERNS

If you have questions about a potentially defective product, please contact Dewey's Catchem & How before attempting a return.

We appreciate your understanding and thank you for supporting our locally owned business.

This policy does not limit any rights or remedies provided by applicable law.