Shipping Policy

SHIPPING POLICY

Thank you for shopping with Dewey Catchem & How. We work hard to get your fishing gear packed and on its way as quickly as possible.

WHERE WE SHIP

Dewey Catchem & How ships to all 50 U.S. states.

Shipping options and rates available for your order will be displayed during checkout.

ORDER PROCESSING

We typically prepare and ship orders within 1–3 business days after an order is placed.

Processing times may be longer during holidays, peak fishing seasons, major sales or other periods of unusually high order volume.

Once your order has shipped, delivery time will depend on the shipping method and destination.

SHIPPING COSTS

Shipping charges are calculated based on the products in your order, package size, weight, destination and available shipping service.

Customers are responsible for applicable shipping charges unless otherwise stated at checkout.

LARGE & OVERSIZED ITEMS

We are happy to ship large and oversized products when shipping is available.

Because products such as shelters, sleds and other large fishing equipment can require special handling or oversized packaging, shipping charges may be higher than standard parcel rates.

The customer is responsible for the cost of shipping large or oversized merchandise.

If additional arrangements are required to ship your order, we will contact you before the order is shipped.

LIVE BAIT

Live bait is available in store only and cannot be shipped.

Please visit Dewey Catchem & How in Minocqua to purchase live bait.

TRACKING YOUR ORDER

When tracking information is available, it will be provided after your order has shipped.

Please allow time for the shipping carrier to update tracking information after the package has been picked up.

LOST, MISSING OR STOLEN PACKAGES

If your tracking information shows an unexpected delay, your package appears to be lost, or your order shows as delivered but cannot be located, please contact Dewey Catchem & How.

We will help you review the tracking information and work with the shipping carrier when appropriate to determine what happened and what options may be available.

DAMAGED SHIPMENTS

If your order arrives damaged, please contact us as soon as possible.

Please keep the product, original packaging and shipping materials. We may request photographs of the product, packaging and shipping box so we can assist with the claim and determine the appropriate resolution.

RETURNS

Shipping an item back to Dewey Catchem & How does not automatically qualify the item for a refund.

Please review our Return & Refund Policy before returning merchandise.

QUESTIONS ABOUT SHIPPING?

If you have questions about shipping an order or a large item, please contact us:

Dewey Catchem & How
8560 US Hwy 51 N
Minocqua, WI 54548

Phone: 715-358-5130
Email: info@deweycatchemandhow.com